NurseLearn Webinar Series - The Art of Investigation Part 1

Equip your team with the skills to move beyond surface-level facts and build a culture of risk mitigation.

The Art of Investigation will equip providers with the knowledge and practical skills needed to conduct effective incident investigations. Participants will learn how to move beyond surface-level facts to identify root causes, gather objective information, and document findings clearly and defensibly. This two-part presentation emphasizes a systematic and resident-centered approach to investigations that supports regulatory compliance, reduces repeat incidents, and promotes a culture of risk mitigation and accountability.

By the end of the 2-part presentation, participants will be able to:

Explain the purpose and essential components of an effective incident investigation.
Apply a structured investigation process to collect facts, conduct interviews, analyze contributing factors, determine root causes, and develop interventions.
Document investigation findings clearly and accurately, including conclusions and corrective actions, to support quality improvement, compliance, and risk reduction.